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Ready to plug into our eCommerce and CRM portals? Call us today – we’re ready to support your launch.
Each installation is customized to ensure quoting accuracy, safety, and system reliability.
Unlike books, appliances, or household electronics, a sophisticated electric car charging system requires vetting of the installation location and careful consideration of the driver’s needs prior to purchase.
Our eCommerce and back-end customer relationship management (CRM) system incorporates a wide range of unique considerations, including:
- Local permitting requirements
- Physical proximity to customers and response time
- Garage and electrical layout
- Driver parking habits and preferences
- Community organization and homeowners association (HOA) issues
- Fast and accurate custom quoting
- Installation in multiple homes
The system also facilitates most transactions on line, so that drivers can purchase and schedule on their own terms. Our secure, password-protected eCommerce system supports:
- On-line site appointment scheduling
- Automatic appointment confirmation emails
- Customized quote delivery
- Email alerts and reminders
- Records management
- Delivery and service tracking
We’ve thought about user experience, logical information architecture, back-end synapses, legal considerations, and local codes for EV charging so that you can focus on bringing your car to market. In addition to our robust online front and back-end infrastructure, drivers can also take advantage of our call center for more personalized service.